Official Legal Document

Privacy Policy

At pek365, your privacy is not an afterthought — it is a core commitment. This policy explains exactly how we handle your personal data across our platform.

Our Privacy Commitments

Six pillars that define how pek365 treats your information — from the moment you register to every session you play.

End-to-End Encryption

All data transmitted between your device and pek365 servers is protected by industry-standard TLS encryption. Your passwords, payment details, and personal information are never exposed in plain text.

Minimal Data Collection

pek365 only collects the data we genuinely need: your name, contact details, age verification, and payment information. We do not harvest unnecessary behavioural data or sell your profile to third parties.

No Third-Party Data Sales

Your personal information is never sold, rented, or traded to advertisers or data brokers. Any third-party integrations (payment gateways, KYC providers) are governed by strict data-sharing agreements.

Full User Control

Pakistani players on pek365 can request access to, correction of, or deletion of their personal data at any time by contacting our support team. You remain in control of your own information.

Secure Payment Data

JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions are processed through PCI-DSS compliant gateways. pek365 does not store full card numbers or full bank account details on our own servers.

Transparent Policy Updates

When this Privacy Policy is updated, pek365 notifies registered users via email before changes take effect. We keep a clear effective-date on all versions so you always know what applies to you.

Full Privacy Policy

Effective Date: 1 January 2026  |  Version: 2.0

This Privacy Policy ("Policy") describes how pek365 ("we", "us", or "our") collects, uses, processes, stores, and discloses personal information when you access or use the pek365 platform, website at pek365.com, mobile applications, and related services (collectively, the "Services"). By registering an account or continuing to use our Services, you acknowledge that you have read and understood this Policy.

pek365 is operated as a licensed online gaming and sports-betting platform catering primarily to adult players in Pakistan. If you are under 21 years of age, you are strictly prohibited from registering or using any part of our Services, and we take identity and age verification seriously as part of our responsible gaming obligations.

1. Information We Collect

pek365 collects personal information in several ways depending on how you interact with our platform:

  • Registration Data: Full name, date of birth, CNIC number (for age and identity verification), email address, phone number, and city of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad).
  • Financial Data: Bank account details or mobile wallet identifiers (JazzCash, EasyPaisa), transaction history, deposit and withdrawal records, and PKR balances. Full card numbers are never stored by pek365 directly.
  • Usage Data: Pages visited, game sessions, betting history, session duration, device type, browser type, operating system, and IP address.
  • Communication Data: Messages sent via live chat, emails to support, or any feedback forms you complete on the platform.
  • Verification Documents: Copies of government-issued ID or CNIC submitted as part of KYC (Know Your Customer) verification, as required under our licensing obligations.

2. How We Use Your Information

The personal data pek365 collects is used strictly for legitimate operational and legal purposes:

  • To create, verify, and maintain your pek365 account and ensure you meet the 21+ age requirement.
  • To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment channels.
  • To provide and improve our gaming services, including cricket betting, live casino, slots, and promotional offerings.
  • To communicate with you about account activity, promotions, policy updates, and support responses.
  • To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities.
  • To comply with applicable anti-money laundering (AML) regulations and responsible gaming mandates.
  • To personalise your experience on pek365.com based on your preferences and gaming history.
  • To conduct internal analytics and improve platform performance and security.

3. Legal Basis for Processing

pek365 processes your personal data on the following legal grounds: (a) contract performance — processing is necessary to deliver the Services you signed up for; (b) legal obligation — we are required to perform KYC, AML, and age-verification checks under applicable gaming regulations; (c) legitimate interests — fraud prevention, platform security, and service improvement; and (d) consent — where you have explicitly agreed to receive marketing communications or to the use of non-essential cookies.

4. Data Sharing and Disclosure

pek365 does not sell or rent your personal information. We may share data with trusted third parties only in the following circumstances:

  • Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank integrations require sharing transaction-relevant data to complete your deposits and withdrawals securely.
  • KYC and Identity Verification Providers: Third-party services used to verify your identity and age in compliance with our licensing requirements.
  • Legal and Regulatory Authorities: We may disclose information where required by law, court order, or regulatory directive — including requests from gaming regulators or financial intelligence units.
  • Technology Service Providers: Cloud hosting, cybersecurity, analytics, and customer-support infrastructure providers operating under strict data-processing agreements with pek365.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity — with prior notice to affected users.

All third parties are contractually required to maintain the confidentiality and security of your data and to use it solely for the purposes outlined by pek365.

5. Cookies and Tracking Technologies

pek365 uses cookies and similar tracking technologies to operate our platform effectively. These include:

  • Essential Cookies: Required for the platform to function — session management, login authentication, and security tokens.
  • Analytics Cookies: Help us understand how users navigate pek365, which games are most popular, and where performance improvements are needed.
  • Preference Cookies: Remember your language, currency (PKR), and display settings between sessions.
  • Marketing Cookies: Used only with your consent, to serve relevant bonus offers and promotional content within the pek365 platform.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect platform functionality.

6. Data Retention

pek365 retains personal data for as long as your account remains active and for a period thereafter as required by law. Specifically:

  • Account and transaction data is typically retained for a minimum of five (5) years following account closure, as required under anti-money laundering regulations.
  • KYC documents are retained for the legally mandated period applicable to our licensing jurisdiction.
  • Communication records (chat logs, emails) are retained for up to two (2) years for quality and compliance purposes.
  • If you request account deletion, we will anonymise or erase data that is not subject to legal retention requirements within 30 business days.

7. Your Rights

As a pek365 user, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data pek365 holds about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete information in your account.
  • Right to Erasure: Request deletion of your data, subject to legal retention obligations.
  • Right to Restriction: Ask us to limit the processing of your data in certain circumstances.
  • Right to Object: Object to processing based on legitimate interests, including profiling for marketing purposes.
  • Right to Data Portability: Receive your personal data in a structured, machine-readable format.

To exercise any of these rights, contact our Data Protection team at [email protected]. We will respond within 30 days of receiving a verified request.

8. Security Measures

pek365 employs a layered security framework to protect your personal data. This includes TLS/SSL encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for privileged access to data systems, regular third-party penetration testing, and a dedicated security operations team monitoring for threats around the clock. Despite these measures, no online platform can guarantee absolute security — we encourage all users to use strong, unique passwords and to enable two-factor authentication on their pek365 accounts.

9. Children and Minors

pek365 strictly prohibits the use of our Services by anyone under the age of 21. We do not knowingly collect personal information from minors. If we discover that personal data has been submitted by an individual under 21, we will immediately suspend the associated account and delete all related data. If you believe a minor has registered on pek365, please contact us immediately at [email protected].

10. International Data Transfers

pek 365 may store and process data on servers located outside Pakistan. Where data is transferred internationally, we ensure appropriate safeguards are in place — including standard contractual clauses and data-processing agreements with all service providers — to maintain the same level of protection described in this Policy.

11. Third-Party Links

The pek365 platform may contain links to partner pages or promotional content within our own domain. We do not link to external third-party websites. However, if you independently navigate to other websites, pek365 is not responsible for the privacy practices of those sites. This Policy applies solely to data collected through the pek365 platform and Services.

12. Changes to This Policy

pek365 reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered users via the email address associated with their account at least 14 days before the changes take effect. The updated Policy will always carry a revised effective date at the top of this page. Continued use of the Services after the effective date constitutes your acceptance of the revised Policy.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to our Data Protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat widget on pek365.com
  • Response Time: We aim to acknowledge all privacy-related requests within 2 business days and resolve them within 30 days.

This Policy was last reviewed and approved by the pek365 Compliance Team on 1 January 2026.

Ready to Play with Confidence?

Now that you know exactly how pek365 protects your data, join thousands of players across Karachi, Lahore, Islamabad, and Faisalabad who trust us for a secure and thrilling gaming experience.

21+ Only — Play Responsibly