Gaming should always be a source of entertainment — never a source of stress or financial harm. pek365 is committed to providing every player in Pakistan with the tools, knowledge, and support to keep it that way.
pek365 has built a comprehensive responsible gaming programme designed specifically for Pakistani players — combining player controls, trained support staff, and transparent policies.
pek365 players can voluntarily exclude themselves from the platform for a defined period — 30 days, 90 days, 6 months, or permanently. During exclusion, your account is locked and all marketing communications are suspended.
Set daily, weekly, or monthly deposit limits in PKR directly from your pek365 account settings. You can also set maximum loss thresholds so you never spend beyond your personal budget — limits take effect immediately.
pek365 lets you set session time alerts so you receive a reminder when you have been playing for a set amount of time. You can also view your complete play history and session logs any time from your account dashboard.
Every pek365 account requires verified proof of age before any real-money play is permitted. We use KYC document checks — including CNIC verification — to ensure no one under 21 can access our platform. No exceptions.
Our dedicated responsible gaming support team is available around the clock via live chat and email. Whether you are in Karachi, Lahore, or Islamabad, help is always just a message away — response guaranteed within 4 hours.
Not ready for full self-exclusion? pek365 offers short cool-off periods of 24 hours, 48 hours, or 7 days. During a cool-off, your account is temporarily suspended and you cannot deposit, bet, or access any games.
pek365 enforces a hard age minimum of 21 years for all registered users across Pakistan. This applies to cricket betting, live casino tables, slot games, and every other product on our platform — without exception.
Pakistan's online gaming landscape demands strict age controls, and pek365 takes this responsibility seriously. Our platform is designed exclusively for adults aged 21 and over.
During registration, every user must provide a valid CNIC number and date of birth. Our KYC system cross-references this information and may request supporting documents — such as a scanned copy of your National Identity Card — before your account is approved for real-money play.
If at any point we suspect a registered account is being used by a minor, we reserve the right to immediately suspend that account, freeze any associated balance, and report the matter to the appropriate authorities. Any winnings generated by an underage player will be forfeited without exception.
We also encourage parents and guardians across Pakistan to use parental control software to prevent underage access to online gaming platforms. If you believe a minor has accessed pek365, please contact us immediately at [email protected].
Activating self-exclusion is straightforward and takes effect immediately. Here is how pek365 players across Pakistan can protect themselves in four simple steps.
Visit the pek365 Login page and sign in using your registered email and password. Make sure you are on a secure network before proceeding.
Navigate to your Profile, then select "Responsible Gaming" from the settings menu. This section contains all your player protection tools in one place.
Select from 30 days, 90 days, 6 months, 1 year, or permanent self-exclusion. Longer periods are recommended for players experiencing serious difficulties.
Confirm your selection. Your account will be locked immediately and a confirmation email sent to your registered address. No marketing emails will be sent during exclusion.
Cannot access your account? You can also request self-exclusion directly by contacting our support team at [email protected]. Our team will process your request within 2 hours and confirm via email once your account has been locked.
pek365 gives Pakistani players full control over how much they deposit and spend. All limits are set in PKR and can be configured from your account dashboard. Limits can be decreased immediately but increases require a mandatory 7-day cooling period — a deliberate safeguard.
These tools are available for JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and all other supported payment methods on the platform.
| Limit Type | Period | Currency | Status |
|---|---|---|---|
| Deposit Limit | Daily | PKR | Available |
| Deposit Limit | Weekly | PKR | Available |
| Deposit Limit | Monthly | PKR | Available |
| Loss Limit | Daily | PKR | Available |
| Loss Limit | Weekly | PKR | Available |
| Session Time Limit | Per Session | — | Available |
| Wager Limit | Per Bet | PKR | Available |
Responsible gaming starts with honest self-reflection. If you answer "yes" to three or more of the following questions, we strongly recommend reaching out to our support team or using pek365's self-exclusion tools immediately.
Q1. Do you spend more money on gambling than you originally planned?
Q2. Have you borrowed money or sold items to fund your gambling?
Q3. Do you feel restless or irritable when you try to stop gambling?
Q4. Have family members or friends in Karachi, Lahore, or elsewhere expressed concern about your gambling?
Q5. Do you gamble to recover money you have previously lost?
Q6. Has gambling negatively impacted your work, studies, or relationships?
Problem gambling is a recognised condition that affects a small percentage of players. It does not reflect a personal failing — it is a pattern of behaviour that can be identified, addressed, and overcome with the right support.
At pek365, we train our customer support staff to recognise signs of distress and to sensitively direct players toward appropriate help. Common warning signs include chasing losses, hiding gambling activity from loved ones, neglecting daily responsibilities, and gambling with money set aside for essential expenses like rent or food.
If you identify with any of these patterns, please do not hesitate to reach out. Our responsible gaming support team is available 24/7 via live chat. You can also email us at [email protected] and specifically request to speak with our responsible gaming advisor — all conversations are treated with complete confidentiality.
Answers to the most frequently asked questions about player protection tools on pek365.
Set your limits, know your boundaries, and enjoy cricket betting, live casino, and slots as they are meant to be — pure entertainment. Join Pakistan's most responsible gaming platform today.