These Terms & Conditions govern your use of the pek365 platform — including our online casino, sports betting services, and all related features. Please read them carefully before creating an account or placing any bets. By registering with pek365, you agree to be bound by these terms in full.
A plain-English summary of the most important points in the pek365 Terms & Conditions — the full legal text follows below
You must be at least 21 years of age to register and use the pek365 platform. pek365 reserves the right to request CNIC-based age verification at any time. Accounts found to belong to underage users will be closed immediately and any funds held in those accounts forfeited.
Each person may hold only one active pek365 account. Duplicate accounts are prohibited. Where multiple accounts are detected sharing the same identity, device, or payment method, pek365 may close all associated accounts and void any pending withdrawals pending investigation.
All bonuses offered by pek365 are subject to wagering requirements before withdrawal is permitted. Bonus terms including wagering multiples, eligible games, and expiry periods are specified in the individual offer documentation. Attempting to exploit bonuses through irregular play may result in bonus cancellation.
Identity verification using a valid CNIC is required before pek365 processes your first withdrawal. pek365 may also request source-of-funds documentation in accordance with AML obligations. Failure to complete verification within the requested timeframe may result in account suspension.
pek365 reserves the right to suspend or terminate any account where fraud, collusion, money laundering, bonus abuse, or breach of these Terms is suspected. In such cases pek365 may withhold funds pending investigation and, where misconduct is confirmed, permanently close the account.
pek365 is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off tools are available to all registered users. If gambling is negatively affecting your life, please use these tools or contact pek365 support to initiate voluntary self-exclusion at any time.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and pek365. By accessing, registering on, or using any part of the pek365 platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use the pek365 platform.
These Terms & Conditions ("Terms") govern the relationship between pek365 ("we", "us", "our", "the Company") and any individual ("you", "the User", "the Player") who accesses or uses the pek365 website, mobile platform, or any services offered through those channels. By completing the registration process and creating a pek365 account, you confirm that you have read these Terms in their entirety and agree to be legally bound by them.
These Terms apply to all products offered on the pek365 platform, including but not limited to sports betting, live casino, video slots, crash games, and any specialty games such as Monster Plinko and Bingo Adventure. Product-specific rules may supplement these Terms and are published within the relevant game or section of the platform. In the event of any conflict between product-specific rules and these Terms, the product-specific rules shall take precedence in respect of that product only.
pek365 reserves the right to modify these Terms at any time. Continued use of the platform following any such modification constitutes acceptance of the updated Terms. Users are encouraged to review these Terms periodically.
For the purposes of these Terms, the following definitions shall apply:
To register and maintain an active pek365 account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis thereafter:
During registration, you are required to provide accurate, truthful, and complete personal information including your full legal name as it appears on your CNIC, date of birth, email address, and phone number. pek365 may reject or close any account where the information provided is found to be false, incomplete, or misleading.
One Account Per User: Each individual is permitted to hold only one registered pek365 account at any time. Opening multiple accounts, whether under the same or different details, is a serious breach of these Terms and will result in the closure of all associated accounts.
You are solely responsible for maintaining the confidentiality of your pek365 login credentials, including your username, password, and any two-factor authentication codes. pek365 strongly recommends enabling two-factor authentication (2FA) on your account and using a unique, complex password that is not shared with any other online service.
You must notify pek365 immediately via live chat or by emailing [email protected] if you suspect that your account credentials have been compromised, that unauthorised access has occurred, or that any transaction appearing on your account was not initiated by you. pek365 will take prompt steps to investigate and, where appropriate, secure the account.
pek365 shall not be liable for any losses arising from unauthorised access to your account where those losses result from your failure to maintain the confidentiality of your credentials or your failure to notify pek365 of a security breach in a timely manner.
Account Sharing Prohibited: You must not allow any third party to access or use your pek365 account at any time. Sharing your account with family members, friends, or any other individual constitutes a breach of these Terms regardless of whether any financial loss results.
pek365 accepts deposits and processes withdrawals in Pakistani Rupees (PKR) through the following approved payment channels: JazzCash, EasyPaisa, HBL Direct, UBL Online, Meezan Bank transfer, and selected cryptocurrency options including USDT (TRC-20), Bitcoin, and Ethereum. The minimum deposit amount is Rs 200 and the minimum withdrawal amount is Rs 500. Maximum transaction limits are displayed at the point of transaction.
All deposits made via JazzCash and EasyPaisa are credited to your pek365 Account Balance instantly under normal operating conditions. Bank transfer deposits may take up to two (2) business hours to reflect depending on your financial institution. Cryptocurrency deposits require network confirmations before credit is applied.
Withdrawals are processed by pek365 within five (5) to fifteen (15) minutes for JazzCash and EasyPaisa under standard conditions. Withdrawal requests that trigger enhanced due diligence review — including first withdrawals, large amounts, or requests made during KYC verification — may be subject to additional processing time not exceeding 48 hours.
pek365 offers a range of bonuses and promotional offers to registered users from time to time. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, eligible games, minimum odds restrictions, expiry dates, and maximum bonus conversion caps. These Terms provide the overarching framework within which all individual bonus terms operate.
Unless otherwise stated in the specific offer terms, the following general bonus conditions apply across all pek365 promotions:
Wagering Requirement Note: Where a deposit bonus is credited, your Account Balance will display real-money funds and Bonus Funds separately. Real-money funds are used first in all wagering. Bonus Funds will be clearly labelled and their applicable wagering requirement progress will be visible in your Account dashboard.
All sports bets placed on the pek365 platform are subject to the pek365 Sports Betting Rules, which are published in the Sports section of the platform. The following principles apply universally to all betting activity on pek365:
All casino games available on the pek365 platform — including live dealer tables, video slots, crash games, and specialty titles — operate using certified RNG technology or, in the case of live dealer games, real-time physical dealing under camera supervision. Game outcomes are independent of all previous results and cannot be influenced by pek365, the game provider, or the player.
The Return to Player (RTP) percentage for each casino game is published within the game information panel accessible from the game lobby. RTP percentages represent long-term theoretical averages across a large number of game rounds and do not guarantee individual session results.
In the event of a game malfunction — including disconnection during a live casino round, software error in a slots game, or data feed interruption in a live dealer game — pek365's standard policy is to void the affected round and return the stake to the player's Balance. Where a malfunction is identified after a round has settled, pek365 will review the matter and take corrective action which may include voiding and reversing the settled result.
The following conduct is strictly prohibited on the pek365 platform and constitutes a material breach of these Terms:
Where prohibited conduct is confirmed, pek365 reserves the right to suspend the account, forfeit any Balance or pending withdrawals, report the matter to relevant authorities, and pursue civil or criminal remedies where appropriate.
All content on the pek365 platform — including but not limited to the pek365 brand name, logo, website design, software, game content, text, graphics, audiovisual elements, and data — is the exclusive intellectual property of pek365 or its licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable licence to access and use the pek365 platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the pek365 platform or its content without the prior written consent of pek365.
pek365 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at pek365.com/privacy-policy. By accepting these Terms you also acknowledge and accept the Privacy Policy as it applies to your use of the platform.
Your personal data is used for account management, KYC verification, fraud prevention, payment processing, responsible gaming obligations, and where you have given consent, marketing communications. pek365 does not sell personal data to third parties for commercial purposes.
pek365 is committed to providing a safe and responsible gaming environment for all users. Gambling should be an entertaining activity. If it ceases to be entertaining or begins to cause personal or financial harm, pek365 provides the following tools directly within your Account settings:
For further information on responsible gaming, please visit our Responsible Gaming page. If you are concerned about your gambling behaviour, pek365 encourages you to seek support from recognised problem gambling organisations.
Age Restriction: pek365 is strictly a 21+ platform. We take underage gambling seriously and will close any account found to belong to a person under 21 years of age without exception.
To the fullest extent permitted by applicable law, pek365 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of goodwill, even where pek365 has been advised of the possibility of such losses.
pek365's total aggregate liability to any User in respect of any claim arising out of or in connection with these Terms or the use of the platform shall not exceed the total net deposits made by that User to pek365 in the 30-day period immediately preceding the event giving rise to the claim.
pek365 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. pek365 will use commercially reasonable efforts to maintain platform availability but cannot guarantee continuous uptime.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which pek365 holds its gaming licence. Any disputes arising from or in connection with these Terms that cannot be resolved through pek365's internal complaints procedure shall be submitted to the exclusive jurisdiction of the courts of the applicable licensing jurisdiction.
pek365 operates an internal complaints and dispute resolution procedure. If you have a complaint regarding your account, a transaction, or a settled bet, you should contact pek365 Support via live chat or at [email protected] with full details. pek365 will acknowledge your complaint within 24 hours and provide a substantive response within five (5) business days.
pek365 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, pek365 will provide at least seven (7) days' advance notice to registered users via email or an in-platform notification before the changes take effect. Non-material amendments — such as typographical corrections, clarifications, or formatting changes — may take effect immediately without prior notice.
Your continued use of the pek365 platform after any amendment to these Terms has taken effect constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and may request account closure by contacting pek365 Support.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your pek365 account, please contact our support team through the following channels:
When contacting support regarding a specific account issue, please have your registered email address and account username available to help us assist you efficiently.
Support Hours: pek365 live chat support is available 24 hours a day, 7 days a week, including Pakistani public holidays. Email support operates on a priority queue with a maximum response commitment of 4 hours.
Now that you've reviewed the pek365 Terms & Conditions, you're ready to enjoy Pakistan's most trusted online casino and cricket betting platform — with JazzCash deposits, 24/7 support, and a full suite of responsible gaming tools.
Gambling can be addictive. Play responsibly. pek365 is strictly for players aged 21 and above.